Shipping

How we ship

We use the United States Postal Service (USPS), UPS, and Fedex for shipping within North America. We use USPS Parcel Post Air, International Express Mail (EMS), Fedex, or UPS for international shipping. Our decisions as to which carrier to use are based on order size, value, destination, and which carrier in each specific case provides the most cost-effective and secure (insurable and/or trackable) method of shipment.

You may request a specific carrier when the options are available for that area.

If you request less expensive and non-secure methods of shipping, the responsibility is yours for replacement costs if the shipment is lost or damaged.

Incorrect address

If an order is returned to us because the shipping address we were given is incorrect, we will either (1) refund the value of the products in the order, not incuding the shipping charge, or (2) re-ship the order to a new confirmed address with a new shipping charge.

Customs

We ship all over the world. We are not responsible for customs charges or delays in customs. If customs charges are a concern, we recommend that you divide large orders into smaller orders spread out over several days to help reduce large customs charges.

Shipping rates

We calculate our shipping charges in units, quantities, and destinations. A unit is the size and weight of a compact disc.

Within the United States. For orders under $50, we use First Class Mail or UPS.  For orders about or above $50, we ship by UPS or another trackable and insurable service. The shipping charge for a 1-unit item shipped by USPS (US Postal Service) to a destination within the United States is $3, with each additional unit at $1.50. UPS charges vary widely depending upon weight and region.

International orders. For orders under $50, we ship quantities of 1-2 units by regular air mail. We ship orders with quantities of 4 units or more, or where the value is greater than $50, either by Parcel Post Air or EMS.  Very large or expensive orders, or certain special order items, may be shipped by either FedEx or UPS with shipping charges calculated per order.

Examples of typical shipping charges are as follows: The shipping charge for a 1-unit item shipped by air mail to Canada is $4 with each additional unit at $1.50. The shipping charge for a 1-unit item shipped by air mail to Mexico is $4 with each additional unit at $2.50. The shipping charge for a 1-unit item shipped by air mail to Europe, South America, Africa, and mainland Asia is $6 with each additional unit at $3. The shipping charge for a 1-unit item shipped by air mail to Australia, Japan, and New Zealand is $7 with each additional unit at $3.

Shipping charges are not refundable.