CDe Music - Sales PoliciesBackground This sales policy statement has been created by Electronic Music Foundation (EMF) to disclose EMF's policy regarding sales of products, sales of tickets to EMF's events, contributions for benefits, and fees for services. EMF, a not-for-profit 501(c)3 organization, maintains a concert production office and studio in New York City and an administrative, publication, distribution, and archival center in Albany, New York State. Information relating to our structure and activities, including general contact information, is available at www.emf.org. The following paragraphs state our policies as they relate to your purchases of CDs, DVDs, books, software, and other products, whether conveyed by shipping or by downloads; your purchase of tickets to EMF's events; contributions you may make to enroll as a Subscriber; and fees that you may pay for professional services. Please look occasionally at this page as our policies may change from time to time. Product sales When you purchase a CD, DVD, book, or other product through CDeMusic, EMF's distribution program, your purchase will be final. However, in the exceptional case of our shipment of a damaged product, or our mistake in packaging or shipping, and provided you act within 30 days of receiving the product, you may return the product for a refund. Before you return the product, contact us at cde@emf.org for return approval. When we receive the product, we will issue credit for your purchase via the original payment method. Tickets to events When you purchase a ticket to attend an EMF event, your purchase will be final. However, in the event that you can not attend the event for which you purchased a ticket, you may use the ticket for admission to another event. Contributions We invite any individual or organization that is involved professionally in music, sound art, or media art to become an EMF Subscriber by making a one-time contribution of $100 or to become an LE Subscriber by making a one-time contribution of $25. These contributions are non-refundable. Fees for services The fees you may pay for specific services, such as the rental of studio time, recording fees, advertising, or any other professional services that we may provide, will be determined by specific agreement. Contact information Our contact information is included in all of our communications and otherwise available at www.emf.org. It is also stated as follows: Electronic Music Foundation |
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Electronic Music Foundation, Ltd.
Copyright © 2010 Electronic Music Foundation, Ltd.
